Coaching Secrets: The Skills Executive Coaches Don’t Want You to Know!

As you may know, I have been an Executive Coach for the past three years after leaving the University of Cincinnati as Director of Executive Education.  I have teamed up with another Cincinnati-based Executive Coach who had a brilliant career in a major software company. 

During the last three years in our new careers as Executive Coaches, we have helped many clients become better leaders.  From a business perspective, we have provided our client-companies an excellent ROI. We’ve seen some dramatic transformations, and helped our clients quickly get bottom line results.

In our prior careers we both were line managers in large organizations.  We believed that we were coaching our people, but now we readily admit that neither of us were doing much developmental coaching.  What were calling “coaching” is much different from the executive coaching we are doing today.  Sure, as managers, we were providing day-to-day feedback and doing performance coaching, but that’s about it.  We spent most of our time fire-fighting and reacting; not being proactive and developing our people.  

Since the word “coaching” has many different connotations, but we suspect that most managers don’t really understand what they should be doing to effectively develop their people and build future talent for their organizations. Most managers have not learned the right skills and processes to change behaviors and help their staff to grow and develop. Most have no idea about what is really possible with the right skills and tools that executive coaches use to get behavior change.

We now recognize that being an executive coach requires a set of unique skills and behavioral experiences. It has taken us over three years of training, learning, and many engagements to master our executive coaching skills and processes.

Fortunately, there have been many companies that were more than willing for us to take over that responsibility from their managers and pay us very attractive fees for the needed behavior changes. Ironically, we have pre-empted many managers, and taken over many manager’s role grow and develop their people. 

However, as you might expect, this recession has significantly reduced our executive coaching engagements. We are still busy, but not coaching the number clients we were two years ago. We suspect that companies no longer have deep pockets to pay external executive coaches the premium fees. 

Unfortunately, we also suspect that there is less coaching in companies today. It’s probable that managers haven’t taken up the slack and are spending more time coaching their people.  Most managers are probably neglecting this developmental experience.  Most of our clients are saying that the need for coaching is even more important today, however there’s a lot less going on.  The need has not gone away.

We are creating a two-day program called: 

Coaching Secrets: The Skills Executive Coaches Don’t Want You to Know!  

The program is in the beta stage right now. We are looking for companies that may be interested in a pilot program.  We have created a very unique program that will teach mid-level managers how executive coaches achieve behavior changes. The program is loaded with our experience and very specific skills that have made us successful.  Some objectives include:

  • The difference between managing and coaching
  • What makes a good coach
  • Key coaching skills including advocacy, empathetic listening, and in-depth questioning
  • Conducting an initial meeting
  • Tools that pinpoint strengths, weaknesses, and developmental needs
  • Using stakeholders
  • Building a developmental plan

We’ve wrapped the content in a dynamic learning environment that is experiential by design.  We will do several video role plays and provide honest and constructive feedback to the participants. We’ve also thought about the reinforcement to this seminar, and we will personally work with your managers to coach them individually after the seminar.

We are looking for a few companies that are interested in having nine of their managers experience the program. We’re looking for feedback, future endorsement, and the potential to run more seminars in your company down the road.  Ideally we would like to run one session in October and two seminars in early December.

If you think your company may be interested, please let me know and call me or email me as soon as possible.

 

Rob VeVerka

rob@toplevelcoaching.com

What happens to coaching when budgets get cut?

I’m trying to determine what’s going on in companies today.  Executive Coaching probably has taken a hit, as companies carefully watch dollars.  However, the need for coaching hasn’t gone away.  Rather than put high potential execs in mothballs, seems like internal coaching should become a lot more popular today than ever.  My guess though is that less formalized coaching is being done today than a year ago. 

There are certainly plus and negatives about internal coaches, but I’m confident that in order to be successful coaching others, that the coach has some well established processess in place, and the right skills to be an effective coach. 

I’m planning to research this more and report back to you about what’s going on.  If anyone has any insight on this, please post a comment.

Rob VeVerka
http://toplevelcoaching.com

Top Reasons to Hire a Coach

According to a recent Harvard Business Review article -

  1. Develop high potentials or facilitate transition - 48%
  2. Act as a sounding board – 26%
  3. Address derailing behavior – 12%

Rob VeVerka
http://toplevelcoaching.com

Emotional Intelligence – Free debriefing

On a previous post, I mentioned that I’m very enthusiastic about Emotional Intelligence. It’s so powerful.  The more I learn, the more I discover it’s potential to turn average performers into top performers.  Last month, I took the plunge, and got certified from Hay, to administer the ESCI 360 tool.  Now I need some experience with execs or high potentials.  Perhaps you know of someone who would like a nearly free 360 EI assessment in return for some feedback on my coaching and debriefing process.  I’ll just charge you my costs and you’ll get the assessment and coaching.  Feel free to contact me at rob@toplevelcoaching.com

Rob VeVerka
www.toplevelcoaching.com

 

More executive coaching for top performers

Coaching used to carry a stigma because it was more frequently directed at problem employees. Today, it’s more likely a sign the employee is on the fast track, and the organization is serious about raising performance levels and developing talent, according to a global study of 1,030 managers and executives commissioned by American Management Association (AMA) and conducted by the Institute for Corporate Productivity. Here are some of the study’s key findings:

When asked about the groups their organizations coach, 60 percent of respondents say coaching involves high-potential employees to a high or very high extent, and 42 percent say the same about executives. By contrast, 37 percent say they coach problem employees to such a high extent.

Respondents from organizations that use coaching more now than in the past are more likely to report two kinds of advantages: They are more likely to state their organizations have higher levels of success in the area of coaching, and they are more likely to say their organizations are performing well in the market.

The study finds that raising individual levels of performance is the No. 1 reason for using coaching, and that using coaching for this purpose is highly correlated with the success of coaching programs.

Sending potential coaches to external development programs is more strongly correlated with overall coaching success than more internally focused methods. Yet, those external programs are less commonly used, suggesting strong consideration needs to be given to using external coaching programs to enhance internal results.

Rob VeVerka

www.toplevelcoaching.com

 

Turning Average to Exceptional

In an effort to expand my coaching tool kit, I’ve just been certified by the Hay Group to administer and coach Daniel Goleman’s ESCI, which measures Emotional Intelligence (EI).  I have done my homework, and I’m convinced that this is a powerful, effective, and valid tool with a big payback. I think it was well worth the time and expense to get certified from Richard Boyatzis at Case Western Reserve, who is Goleman colleague and partner.  He made a very compelling case for EI and discussed many high-profile companies he’s working with and getting big results. 

During the past five years a number of new EI studies by Goleman, Boyataiz and others have shown significant increases in performance in many functional areas.  The concept and tool (ESCI) measure the differences between average and top performance.  If you have done any reading on Emotional Intelligence (Daniel wrote the book.), you may agree that outstanding performance is often not because of a person’s IQ or technical competency. Goleman has proved beyond the shadow of a doubt that EQ can predict success and that you can increase your EQ and effectiveness.   

I need some experience working with this tool and coaching participants. I’ll do the survey and coaching process for the cost of the instrument.  You can reach me at 513.772.5115

Rob VeVerka
Top Level Coaching
http://toplevelcoaching.com


 

Executive Leadership Coaching: Why Development Programs Fail.

Executive Leadership Programs Fail without Coaching

Corporate leadership development programs begin with lofty aspirations, but they often run the risk of coming up short. And according to BlessingWhite, a global consulting and training firm, discovered several themes when taking a closer look at why these sorts of programs fail. (article)

 “The Bored Leader” talks about many of the pitfalls of classroom-based training and why one-on-one coaching may be an alternative for many executives and leaders who need development.

Many of my coaching clients are asking me to design a custom executive leadership development program designed exclusively for their executives. 

Rob
http://www.toplevelcoaching.com